U of W
University of Waterloo Travel Program
Index |
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Travel Services | |
Contacting Frederick Travel | |
Personal Travel Profile | |
Booking Process | |
Online Corporate Travel Request Form | |
UW Travel Policy (external link) | |
UW Negotiated Hotel Program (external link) | |
UW Negotiated Car Program (external link) | |
Welcome to Frederick Travel Waterloo
Frederick Travel Waterloo is very proud to team up with the University of Waterloo, as your preferred travel supplier, to serve and advise you on your business travel requirements. Frederick Travel Waterloo has been in the business of providing exceptional corporate travel services for over 24 years, with representation on both a local and global level. We are an owner-operated boutique style agency with a strong focus on customer service. This has enabled us to build an agency rooted in the best proven practices while staying current with the ever-changing travel landscape. Our commitment is to make things easier for you and to do this we need to convey some information. We recommend that you read the following information carefully and ask that you follow the travel guideline indicated in order to take advantage of the savings available to the company.
We strongly encourage all University travelers to book all travel arrangements (air, hotel & car rental) through Frederick Travel. By doing this we will effectively manage the University’s travel program and take full advantage of volume buying power and airline, hotel and car rental discounts. Also, in case of an emergency, it is important that the company know your approximate whereabouts.
Travel Services
Frederick Travel Waterloo provides a minimum of two cost effective options for all of our corporate travel requests. Our resourceful and dedicated staff can manage a wide range of travel needs, including quick responses to all inquiries.
We are a full service agency offering Corporate Travel, Leisure Travel and Meetings & Events.
Our services include ……
- Airline reservations and ticketing
- Rail reservations and ticketing
- Hotel reservations
- Car reservations
- Automated Personal Profiles
- 24 hour / 365 day, Worldwide Emergency Service
- International Travel Advisories
- Leisure Travel
Groups, Meetings and Events
Contacting Frederick Travel
Frederick Travel Information
Contact your travel team directly as follows:
Phone: 519-745-1860 or 1-800-578-8958 |
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Fax: 519-745-5694 |
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Website: www.fredericktravelwaterloo.com |
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Sonia Rooymans |
Ext. 226 |
9:00am to 5:00pm Mon-Fri |
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Ingrid Nardella |
Ext.240 |
9:00am to 5:00pm Mon-Fri |
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Ana Carias |
Ext. 229 |
Director of Operations |
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Jane Kellough |
Ext. 233 |
Director of Business Development |
After Hours Assistance (Mobile Numbers) |
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Ana Carias: |
647-999-2042 |
Jane Kellough: |
519-215-0067 |
In case of emergency, please call the 24 hour emergency number as follows:
- Anywhere in North America 1-888-344-5226
- Outside North America 1-303-876-4247
- When calling the emergency line, please quote your access code – SQ9P9
Personal Travel Profile
Please ensure that you complete a Personal Traveler Profile (see instructions below). The profile must be kept current at all times. Your profile will be kept confidential. The submission of a Personal Traveler Profile will ensure that your reservations will be done according to your personal preferences.
You must have the following documents with you to complete your Personal Traveler Profile:
- Passport(s)
- Credit card(s)
- Frequent Flyer Membership number(s) (airlines, car and hotels)
Step 1: Go to www.fredericktravelwaterloo.com
Step 2: Click on the Corporate Travel icon
Step 3: Click on Profile Login
Step 4: Complete and submit form
Booking Process
We are pleased to offer you 3 options when submitting a travel request. We recognize that everyone has a personal preference when placing a request for service.
- Submit on online Corporate Travel Request Form
- Email your dedicated travel team
- Call your dedicated travel team
Online Corporate Travel Request Form
Step 1: Go to www.fredericktravelwaterloo.com
Step 2: Click on Corporate Travel icon
Step 3: Click on Travel Request
Step 4: Complete and submit
Your request will be acknowledged within 20 minutes and options will be returned within 1 hour. Requests submitted through this form will only be processed from 9:00 am to 5:00 pm Monday to Friday. Requests received after 5 pm will be processed the next business day.
Email Corporate Travel Request
Email your travel request to your dedicated team.
Sonia Rooymans | sonia@ftwaterloo.com | 9am to 5pm Mon-Fri |
Ingrid Nardella | ingridn@ftwaterloo.com | 9am to 5pm Mon-Fri |
Ana Carias | anac@ftwaterlool.com | Director of Operations |
Jane Kellough | janek@ftwaterloo.com | Director of Business Development |
Contact your designated Corporate Specialist
Contact your travel team directly at the following number and extensions:
519-745-1860 or 1-800-578-8958
Sonia Rooymans | ext 226 |
Ingrid Nardella | ext 240 |
Ana Carias | ext 229 |
Jane Kellough | ext 233 |